Verdu Issues Statement

This page is located at http://www.cncseries.com/news/?350

Author: Rob
Date: 31.03.07 @ 10:56 AM

Mike Verdu of EA has posted a blog update referring to some peoples problems connecting online:

While Im delighted that people are having a blast with the single player campaign and skirmish modes of the game, Im disappointed that weve had some teething problems with the online multiplayer. Most of our customers are able to play on-line, but I know that a number of you are having trouble - and I owe you an apology. Some of you cant connect to C&C Online and others are having issues once on-line. This is unacceptable, especially for a product that we designed for competitive multiplayer game play. I am sorry that you are encountering problems and I want you to know that the development team is working very hard to understand the issues, fix the bugs that affect the largest numbers of people, and roll out patches as quickly as possible.

We have issued one patch already and we have two more in the works. I believe we have a bead on the issues that affect the most people and I expect that we will solve these problems in a matter of days.
Read the full statement by following the link below..

Full Text:


The Third Tiberium War has Begun

Command & Conquer 3 Tiberium Wars has shipped worldwide. The initial reaction to the single player experience has been tremendous and very gratifying to those of us on the development team. I cant tell you how proud it makes me to see how much people are enjoying the game and to hear people say that C&C3 is a true Command & Conquer game, a worthy successor to the first and second games in the Tiberium series. We have worked very hard to make something that captures the essence of C&C, a game that feels fresh but familiar at the same time, a mix of new technology and features with elements of the series that are classic and timeless. We share your passion for C&C, and weve tried to make a game that embodies that passion.

While Im delighted that people are having a blast with the single player campaign and skirmish modes of the game, Im disappointed that weve had some teething problems with the online multiplayer. Most of our customers are able to play on-line, but I know that a number of you are having trouble - and I owe you an apology. Some of you cant connect to C&C Online and others are having issues once on-line. This is unacceptable, especially for a product that we designed for competitive multiplayer game play. I am sorry that you are encountering problems and I want you to know that the development team is working very hard to understand the issues, fix the bugs that affect the largest numbers of people, and roll out patches as quickly as possible.

We have issued one patch already and we have two more in the works. I believe we have a bead on the issues that affect the most people and I expect that we will solve these problems in a matter of days.

Just to be clear: Not everyone is having problems playing on-line the majority of people are able to get online, play games, and a have a great time. For those that are having problems, please bear with us. We will fix these issues and make C&C the great online multiplayer game it was designed to be and we ask for your patience as we work through the issues.

In the mean time, as we work to improve the multiplayer experience for those who are affected, we do celebrate the fun that people are having with the single player campaigns and skirmish and the tens of thousands of multiplayer games that are being played successfully by those who are able to play on-line.

C&C is back.

Mike Verdu
Executive Producer
Command & Conquer 3